Refund policy

Refunds and Returns

We care a lot about the quality of what we send out and want every order to arrive exactly as expected.

Unopened products may be returned within 30 days of delivery. Products must remain unopened and in their original condition to be eligible for a refund.

Once a product has been opened, it is no longer eligible for return or refund based on personal experience or perceived effectiveness. Bodies are different, responses vary, and no wellness product is going to land exactly the same for everyone.

 

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or contains the wrong product, reach out through our Contact page and let us know what happened. We’ll send a replacement at no additional cost to you and cover any necessary return shipping.

 

Starting a Return

To return an eligible unopened product, contact us through the Contact page and include your order number and the reason for the return. Once approved, we’ll provide return instructions and a shipping label.

Refunds for eligible unopened products will be issued after the returned item has been received and confirmed to be unopened and in its original condition.